Global Vision's label inspection solutions have been implemented at Citation Clinical Labeling Systems, a global manufacturer and supplier of clinical trial labels. The integration of automated proofreading technology has resulted in 100% accuracy and a reduction in inspection times and costs.
The clinical label inspection processes at Citation used to be performed manually. In addition to working with static and variable data, Citation also inspects text in a multitude of languages. Due to the complex nature of each study and its inherent clinical labelling requirements, this resulted in extremely difficult, time-consuming and costly processes.
"Our industry has zero-tolerance for errors, which makes it imperative for us to be accurate each and every time," said president Richard Bolnick. "We needed to find a system we felt would support the level of veracity and quality required not only by us but also, just as importantly, by our customers."
Citation began looking for a more effective way to accurately proofread their labels that would save them time. "We also knew that with the advent of a robust label inspection system, we would achieve an increased ability to provide greater value-added clinical labelling services and products to our clients," said Frederick Youngs, senior VP of corporate development for Citation.
After implementing Global Vision's solutions, they began to see immediate results. "Before Scan-TVS and Docu-Proof, we use to manually go through all the labels character by character to verify that they were accurate," said Mr Bolnick, president of Citation. "Now with Scan-TVS and Docu-Proof, it takes us only a third of the time to complete the same inspection, not to mention the extra security we feel of not having let a human error through."
Not only has Citation been able to achieve significant time savings in their quality control process, they have also been able to shorten lead times, reduce costs and achieve unprecedented integrity in the provision of clinical supply labelling products and services.