Global Vision, the leader in automated proofreading solutions, has just completed an independent customer satisfaction survey. The results are in: supportive, effective, friendly and efficient are the qualities most often associated with Global Vision.
This survey went out to over 650 customers, and 91% of all respondents said that they would recommend Global Vision's inspection solutions. "In fact, this survey has shown us that the majority of our customers are satisfied with our products and services, and are recommending them to their colleagues," says Global Vision president Reuben Malz.
As industry leader, Global Vision prioritizes innovating, even reinventing its work habits to attract new customers and to establish strong relationships with its existing customers. "Our company has always had a customer centric approach. Furthermore, we are the only ones to offer a complete suite of text, graphic and Braille inspection solutions. Our solutions are designed to save companies time, money and resources, while greatly reducing the risk of costly errors," said Mr Malz.
These sentiments are echoed by Global Vision customers. "It's a good choice for assuring process accuracy... it has prevented us from making a lot of potential mistakes in the last year, which would have impacted our time to market," stated one customer. With document and artwork revision times substantially reduced, employees have time to focus on other tasks, improving overall productivity and the quality of their work environment.
"It's an eye-saver," says another customer. "It has really changed the atmosphere of the department." Instead of relying on a manual proofread to catch errors, the software identifies all the differences between documents and generates a comprehensive report. Cost and time saving benefits are immediately realized. "We save so much time and our productivity is up," reports another satisfied customer.
This survey solidifies Global Vision's reputation as the leader in automated proofreading solutions. Customers appreciate Global Vision's commitment to anticipate and answer their needs. They are confident that they are getting the latest and best in automated proofreading solutions. As a result, Global Vision inspection solutions tend to be deployed throughout the entire artwork creation process.
"We are very proud of all the positive customer feedback," says Mr Malz. "This reinforces our commitment to in-house technology development in order to better support our customers."
Twitter