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TigerConnect has been granted a patent for a system that allows messages to be sent to recipients who do not have the messaging application. The system determines if the recipient has the application and if not, sends a message notification alert via an alternate communications method, including a link to view the message in a secure browsing session. The patent also includes a web-based interface for real-time conversations between the sender and recipient. GlobalData’s report on TigerConnect gives a 360-degree view of the company including its patenting strategy. Buy the report here.

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According to GlobalData’s company profile on TigerConnect, instant messaging applications was a key innovation area identified from patents. TigerConnect's grant share as of June 2023 was 1%. Grant share is based on the ratio of number of grants to total number of patents.

System for sending message notifications via alternate communications method

Source: United States Patent and Trademark Office (USPTO). Credit: TigerConnect

A recently granted patent (Publication Number: US11671798B2) describes a system capable of receiving and sending messages through a messaging application. The system includes a message server with a processor and memory that stores computer executable code. The processor performs various steps, including receiving a message from a sending device executing the messaging application. The message contains recipient contact information provided by the sending device.

Based on the recipient contact information, the system determines whether the recipient is associated with a recipient device that has the messaging application. If the recipient is associated with such a device, the message is transmitted to be received via the messaging application. However, if the recipient is not associated with a recipient device having the messaging application, the system transmits a message notification alert to the recipient through an alternate communications method other than the messaging application.

The message notification alert includes a link to a secure browsing session where the recipient can view the message. The link leads to a web-based interface provided by the message server, allowing both the sending device and the recipient to participate in a real-time conversation. The conversation can include multiple communications from either the sending device or the recipient.

The system also includes the capability to receive an authentication requirement and restrict access to the message until the recipient meets the authentication requirement. Additionally, the web-based interface may include an invitation for the recipient to download the messaging application.

The message notification alert may also contain a field of information related to the message. This field can include information about ephemeral limitations on reading the message, as well as a sender indicator and a recipient indicator.

If the sending device sends a second message in the conversation, a second message notification alert, specifically related to the second message, is sent to the recipient through the alternate communications method.

The alternate communications method can be an SMS messaging method or an email messaging method.

Overall, this patented system provides a versatile messaging solution that ensures message delivery to recipients, even if they do not have the messaging application installed on their devices. It also offers additional features such as authentication requirements, web-based interfaces, and various communication methods.

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GlobalData, the leading provider of industry intelligence, provided the underlying data, research, and analysis used to produce this article.

GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies