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Usability Testing ‒ What, Why & Recent Results

By RWS Life Sciences

Usability Testing is a qualitative, patient-centred process designed to demonstrate that content validity has been maintained during format migration and to measure the usability of an eCOA platform by the target population.

In short, Usability Testing provides target population feedback on preventable user experience issues before they can disrupt data collection or systematically bias data collected during a clinical trial.

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