Human Reliability Improvement: How to Reduce Documentation Errors

We live in a world where we are surrounded by electronic data transmitting to every device imaginable yet we continue to experience documentation errors.

Despite the availability of technology and the sophistication of manufacturers in their use of eBRS and LIMS systems, most manufacturers continue to rely heavily on paper-based systems. Furthermore, many design flaws embedded in paper-based documentation systems exist in electronic systems.

Remember the adage, Garbage in, garbage out.

Often electronic systems are designed around what was managed on paper as opposed to the best practices for electronic data input and the same weaknesses persist in electronic form.

In pharmaceutical manufacturing, the impact of documentation errors can range from being a nuisance to stopping product release and putting patients and company reputation at risk.

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