Accruent, the world’s leading provider of physical resource management solutions, continues its innovation with the healthcare industry’s first Computerized Maintenance Management System (CMMS) to offer integrated ordering with GE Healthcare’s Service Shop portal.

This portal enables Healthcare Technology Management (HTM) professionals to search, access and order parts, accessories and supplies for many of GE Healthcare’s devices.

Accruent’s Healthcare Technology Management (HTM) solution now further increases the operational efficiency of hospitals and clinics through an integrated workflow and interface. This purchasing integration provides instant access to more than 80,000 of GE Healthcare’s parts and accessories, real-time pricing, up-to-date inventory information, and documentation resources.

“Automating the procurement workflow process within the HTM CMMS reduces errors and saves time for our customers, so they can focus on providing the best care for their patients,” said Rob Reilly, Vice President & GM, U.S. and Canada Service, GE Healthcare.

With Accruent’s first-to-market functionality, HTM professionals get CMMS-generated work orders to maintain or repair GE Healthcare equipment, and the CMMS gives them direct access to GE Healthcare’s Service Shop to request replacement parts immediately. Then, managers and supervisors are prompted automatically to review and grant purchasing approvals within the CMMS, and buyers can complete the purchasing workflow connected to their ERP – all within a single integrated system. This end-to-end integration allows healthcare customers to:

  • Create a full end-to-end procurement process through integration with their ERP
  • Reduce parts sourcing time and streamline PO creation contained within the work order
  • Gain access to 80,000+ frequently ordered GE Healthcare parts and accessories
  • View and purchase GE Healthcare parts and accessories with their contractually negotiated pricing built into the workflow
  • Enhance ordering confidence through visibility to real-time inventory
  • Improve order accuracy by eliminating manual data entry errors

“Accruent’s mission is to improve every experience when a customer interacts with their physical resources, and with our GE Healthcare integration we are removing the complexity of ordering parts to deliver a quick and easy experience within a B2B environment that customers have come to expect in consumer purchases,” said John Borgerding, CEO, Accruent. “Every minute that our customers spend managing all these collective steps is lost productivity that can be refocused on supporting their organization’s mission.”

With this integrated ordering process, procuring GE Healthcare parts and accessories to maintain and repair healthcare equipment is done with a single sign-on using streamlined order workflows and a unified process. Accruent’s CMMS integration with GE Healthcare’s Service Shop portal is available immediately.